FAQ’s

 

When will my order ship? 

All orders will typically ship within 3 - 5 business days.  You will receive an email with your tracking number once your order ships.  That means treats are on the way!

How much is shipping?

Shipping is FREE for all orders over $45.  We charge flat rate shipping of $4.95 on all orders under $45. 

Are your treats organic?

We use only 100% USDA organic certified ingredients in all of our recipes.

 We know the source of every ingredient and can verify that it was produced under the guidelines of the National Organic Program.  We receive a Certificate of Analysis for each ingredient and certification that it has been certified by the USDA as organic. 

 How long will my treats last?

Your treats are stamped with an expiration date on the back of the bag.  Our crunchy treat recipes will last up to 15 months and our MINIs up to 12 months.  We hope your dog eats them long before that!

Each bag has a zipper close - you can re-seal the zipper or store them in your dog’s own treat jar. 

How often will you be sending me e-mail?

We typically send an email out once every 7 - 10 days or so.  We never sell your information and you can unsubscribe at any time.  

We share information in our newsletter with you about our treats, dog tips, training and news, and any promotional offers we have.  We hope you will enjoy our newsletters!

Have more questions?  How can I contact you?

We are happy to answer all of your questions!  You can reach us at: 

Email:  mamma@dogmammas.com

Phone:  772-485-5029

 

Thank you for choosing Dog Mamma’s Oven Baked Treats!